Please check orders immediately upon receipt and report any issues . If you need to return your merchandise for any reason, we will be happy to exchange it or give you a full refund. Item may be returned or exchanged if Item is in it's original condition. Item cannot be returned or exchanged if it has been washed or worn. Customer must pay for return shipment of item; costs of shipping are non-refundable. Nail Girls Beauty Wear does not reimburse the cost of shipping for exchanged or returned items, unless the return was due to a Nail Girls Beauty Wear error.